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Our shipping rates are VERY reasonable. Our rates are the same regardless of the service that we use. The ultimate method of shipping your package is at our discretion unless a premium service is purchased by you. The stated shipping rate in this auction includes all of our handling costs, packaging costs, risk of loss and shipping cost.
We do combine shipping for multiple item purchases! Please see our combined shipping policy below.
We do ship internationally. Please see the international shipping section below.Shipping Method
SHIPPING METHOD
Brybelly Holdings, Inc uses a variety of methods to ship your purchase! We typically analyze your order as a whole and determine which method will enable you to receive your package in the most efficient maner! We use the United States Post Office on most of our small orders. We typically use a First Class Service on small and light items. We use US Postal Priority Service on medium sized orders. When your order is Bulky or Heavy we will often send your package by DHL or UPS. The ultimate decision to decide whether to send an item via DHL/UPS or US Postal Service will also depend on your location within the United States.
SHIPPING TIME
Our warehouse is centrally located in Indianapolis, IN. However, many of our shipments to the West Coast will be shipped in Priority envelopes to speed up your delivery. Priority is a stated shipping time of 2-3 days but is not guaranteed. The other services all vary depending on location. Often delays in shipping can occur for reasons outside of our control. It is a rare circumstance, but sometimes an items could take up to two weeks for ultimate delivery. If you have any concerns about the shipping method we will use feel free to call us at 1-888-765-3740.
Overnight and second day air service is available. Please call us at 1-888-765-3740 to arrange for this expedited service and also to receive a price quotation.
EMAIL NOTIFICATION
We ship packages from our warehouse every day. Once your invoice is printed from EBAY, you will receive an automated email from us notifying you that your package has shipped. At this point we have printed your invoice to pull your merchandise from our shelves and set it to be shipped. This is slightly misleading at times, since this email is generated when we print your invoice. There could be a slight lag between you receiving your shipping notification and the actual item being delivered to the courier, since we still have to pull product and prepare the package for delivery. This lag is slight, but there are occasions when we print the invoices the night before in preperation for the next business day.
HANDLING TIME
Our warehouse maintains inventory for many different industries, but we typically can ship most orders within 1 business day after receiving payment. Handling time often depends on the time of day your payment is received. Many items will recieve same day shipping and rarely will items ever ship later than 2 business days after payment is received. You will receive an email letting you know when your item has been shipped. You should expect a 2 day handling time for your package to be shipped, but that is typically the worst case scenario. As mentioned above, many items have a same day or one day handling time.
SHIPPING COST
Sometimes the actual shipping that you pay will be more than the shipping cost for us. (sometimes it is less) Before you begin to question why we would charge so much in the way of shipping, please remember that our shipping charge includes many different costs to our company. Employee expense related to pulling, preparing and delivering your package. There are packaging material costs. Risks associated with shipping, such as loss and damage. There are procurement and warehousing cost. Often these costs will be wrapped into the shipping charge. We do not hide the shipping cost in an attempt to mislead you. All shipping costs are stated in the auction.cking
TRACKING
We do not use a tracking service through the US Post Office. The US Post Office does not offer a true tracking service except on their express delivery packages! The only service that is offered from the US Post Office on first class and priority packages is delivery confirmation. This is a service that is different than tracking. Delivery confirmation only notifies the sender and receiver when the package is delivered. We do not see much value in this service, since it does not help you know when your package will be delivered or where your package is within the delivery channel. If you still want delivery confirmation, please contact our customer service phone line and we will add it for $1. Please call before you pay for your auction.
For orders using DHL or UPS your tracking information will be emailed to you at the time of shipment.
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